(FAQ’s) Frequently Asked Questions

What about data privacy?

Data confidentiality will be our topmost priority. Data will never be disclosed or shared with any third person or organization. By analyzing your data, we agree that we are obliged to destroy any copies of your masterchart or manuscript and not to use the idea or graphics of this research voluntarily under any condition.

Best possible results with highly reliable and accurate software packages will be computed. Any ambiguity or uncertainty of analysis will be
succinctly and clearly communicated to the researcher. Researcher’s pragmatic feedback and logical doubts will be addressed to best of our
abilities.

What about Data Loss?

Service Provider will not be responsible for data loss through mail servers or transit, customer is required to keep back up of all data.

What about quality of results?

Best possible results with highly reliable and accurate software packages will be computed. Any ambiguity or uncertainty of analysis will be succinctly and clearly communicated to the researcher. Researcher’s pragmatic feedback and logical doubts will be addressed to best of our abilities.

How I can make payment?

It can be one of following methods: 1) Credit card 2) Debit card 3) Electronic Banking through NEFT/RTGS 4) Cheque or demand draft 5) Mobile banking

What stage payment to be made for services rendered?

Payment will be in two installments.

Advance payment (25% of the Total Cost to be defined a first installment): First installment has to be paid upfront and will include charges for data cleaning, labeling and descriptive statistic outputs. Subsequent installment of payment has to be done only when you are satisfied with rigor and vigor of data cleaning and results of descriptive statistics.

Final Payment (Remaining 75% of the Total Cost to be defined a second installment): Once second installment is paid, subsequent univariate and multivariate analysis results will be provided in next few weeks (as early as 2 weeks to as late as 8 weeks).

No reimbursement of payment is allowed. Further charges/cost will be customized to the expectations of customers. After submission of data, subsequent addition of more patients or new primary variables will constitute fresh assignment and hence will exact additional costing. However, computation of new secondary variables from previously available variables will be excluded from extra costing.

What will be Time Line for Completion of Analysis?

Deadline to complete the work will be tailored to following two key factors: 1) Data readiness for software processing and operations (customer dependent); & 2) Volume of data to be analyzed (service provider driven). Inclusion of narratives for various outputs will extend the deadline further. Pressure to pre-pone deadline will not be possible in routine circumstances and any special demand will merit higher costs.

Note 1 Direct personal communication through skype will be allowed with prior appointment through email.